FAQS

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Frequently Asked Questions

About Unikul Ultra Mini

How does the Unikul Ultra Mini Tankless Water Purifier work?

The Unikul Ultra Mini Tankless Water Purifier uses cutting-edge LG Inverter Compressor technology, paired with dual stainless steel piping, to produce crisp, cold water. It leverages advanced filtration, UV sterilization, and electrolysis to ensure safe, pure water on demand. Unlike traditional thermoelectric semiconductor systems, this technology minimizes water wastage and provides longer-lasting, consistent cooling.

What makes the Unikul Ultra Mini Tankless Water Purifier different from other purifiers?

Unikul combines 40% smaller space-saving design with superior LG Direct Cooling Technology. The use of dual stainless steel piping and an ultra-mini inverter compressor significantly reduces energy consumption and water waste, providing enhanced efficiency and durability compared to other tankless water purifiers that use thermoelectric cooling.

What makes LG Direct Cooling Technology so special?

The LG Direct Cooling Technology, featuring dual stainless steel piping, ensures durability & more efficient cooling. It reduces water wastage by utilizing an ultra-mini inverter compressor, which is far more power saving and durable than traditional thermoelectric cooling methods used in other water purifiers. This results in better performance and lower long-term costs.

What type of certifications does Unikul Ultra Mini Tankless Water Purifier have?

Unikul Ultra Mini is certified by international regulatory bodies such as IECC, CE, and CB certifications. Locally, it holds the Safety Mark certification, ensuring it meets stringent safety standards. Our filter elements are tested and certified by NSF and SGS, guaranteeing top-quality filtration.

Does the Unikul Ultra Mini have a child safety feature?

Yes, the Unikul Ultra Mini includes a hot water safety lock to prevent accidental burns, making it safe for households with young children.

Why Does the Water Purifier Need an Outlet?

A water outlet is essential for maintaining the hygiene and efficiency of a tankless water purifier. Here’s why:

  • Automatic Filter Flushing – When replacing filters, the system automatically flushes out any trapped impurities.
  • Self-Cleaning Sterilization – Every 7 days, the purifier undergoes electrolysis sterilization to keep the internal water flow paths clean and bacteria-free.
  • Stagnant Water Removal – If the purifier hasn’t been used for 5 hours, it performs a quick flush to clear any stagnant water, ensuring fresh, clean water every time.

About Maintenance

What maintenance is required for the Unikul Ultra Mini?

The Unikul Ultra Mini is designed for minimal maintenance, featuring self-cleaning technologies such as UV sterilization and electrolysis flow line cleaning. Only periodic filter replacements are required.

How long do the filters last?

The filters typically last between 4 to 12 months, depending on usage. A filter replacement indicator will notify you when it’s time to replace them.

Can I continue using the purifier if the filter is expired?

It’s recommended to replace the filters to maintain optimal water quality and purifier performance. Using the purifier with an expired filter may compromise water purity.

How do I replace the filter?

Replacing the filter is straightforward and can be done at home. Simply remove front panel. Pull out the filters and replace with new ones. The water purifier will automatically flush the new filters.

We provide clear instructions in manual and on the front cover panel. Our customer support is available if you need further assistance.

About Warranty

How long is the warranty for the Unikul Ultra Mini?

The Unikul Ultra Mini comes with a 1-year manufacturer’s warranty. Extended warranty options are available for additional coverage and peace of mind.

What does the warranty cover?

The warranty covers any manufacturing defects and issues related to the performance of the Unikul Ultra Mini Water Purifier under normal use.

Can I extend the warranty after the initial purchase?

Yes, you can purchase an extended warranty at the time of purchase or within the first 30 days of the original purchase.

What should I do if I need to make a warranty claim?

To make a warranty claim, please contact our customer service team with proof of purchase, and we will guide you through the process.

What happens if my water purifier is beyond the warranty period?

If your water purifier is out of warranty, we offer repair services for a reasonable fee. You can contact our support team for more details.

About Installation

What is needed in my home for the installation?

A nearby water source: Ideally, the purifier should be installed within 3 meters of a water point, such as under the sink, a washing machine tap, or a hand wash basin.

A power socket: A power outlet should be available within 1.2 meters of the purifier for proper operation.

Drilling space: Our technicians will drill two small 6mm (0.6cm) holes in your cabinet or countertop for the water inlet and outlet tubing. We can safely drill through various materials, including quartz, marble, solid surfaces, KompacPlus, stainless steel, and wood.

Our professional team will assess your space during installation and recommend the best placement to ensure a seamless setup.

Is drilling required for installation?

Yes, drilling is recommended to achieve a clean and seamless look with no visible tubing on your countertop. Our technicians will drill two small 6mm (0.6cm) holes in your cabinet or countertop for the water inlet and outlet tubing.

Our technicians use a diamond tip drill bit for drilling quartz, marble or stone countertops.

If you prefer not to drill, you will need an alternative water and power source nearby for installation. Our team can advise you on the best setup options.

Do I need to be present for installation?

It’s advisable to be at home during installation so we can place the purifier in the most convenient spot for you.

Can I reschedule my installation?

Yes, you can change your installation date by contacting our customer support at least 24 hours before the original appointment.

How long does installation take?

The installation of the Unikul Ultra Mini Water Purifier typically takes less than an hour, provided there is a nearby water source and power outlet. Our technicians ensure a quick and hassle-free setup.

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